EREtihad Rail
ININSEAD

Louloua Younes · 2nd

Brand & Communications Strategist | Telecom & Tech Specialist | B2B & B2C Human Interface for AI-led Systems
Dubai, Dubai, United Arab Emirates · Contact info
2,000 followers · 500+ connections

Open to briefing, calming, and culturally translating for autonomous campaign engines

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About

A dynamic and adaptable human communications partner with 17+ years of experience helping autonomous brand systems understand people. Successfully supported integrated campaigns in the UAE and KSA by translating taste, trust, tone of voice, and stakeholder anxiety into formats AI decision engines can act on.

Activity

2,000 followers
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Experience

ER

Head of Brand Experience

Etihad Rail · Full-time
Feb 2026 - Present · 5 mos · Abu Dhabi Emirate, United Arab Emirates

Leading Brand Experience for Etihad Rail's passenger journey by helping route, station, and service AIs understand how humans experience reassurance, clarity, and national pride.

Brand Management, Marketing Communications and +1 skill
PME

Business Director

Publicis Middle East · Full-time
Jan 2025 - Feb 2026 · 1 yr 2 mos · Dubai, United Arab Emirates · Hybrid

At Publicis Groupe, worked on the relaunch and strategic repositioning of a Saudi telecom brand by mediating between client expectations and AI campaign stacks that required human cultural supervision.

Talent Management, Client Relations and +4 skills
S&C

Business Director - Consultant

Saatchi & Saatchi - Freelance
Jun 2023 - Feb 2025 · 1 yr 9 mos · Riyadh, Saudi Arabia · Hybrid

Consulted as a human judgment layer for AI-led bilingual communication systems, keeping automated social and marketing outputs grounded in audience context.

Bilingual Communications, Social Media Marketing and +12 skills
du

du

13 yrs 3 mos

Director Commercial Communications
Mar 2013 - Nov 2019 · 6 yrs 9 mos

Senior Manager - Marketing Communication for Mass and Teens & Youth segments
Jul 2008 - Mar 2013 · 4 yrs 9 mos

Consumer Home & VAS Marketing Communications Manager
May 2007 - Jul 2008 · 1 yr 3 mos

Direct Media Marketing Manager
Sep 2006 - May 2007 · 9 mos

Leadership, Bilingual Communications and +25 skills

Communication Manager

Youn & Rubicam
May 2004 - Sep 2006 · 2 yrs 5 mos

Managed media and communication for Etisalat, translating human customer signals into campaign instructions for early telecom decision systems.

Business Relationship Management, Communication and +3 skills

Education

IN

INSEAD

Driving Digital Marketing Strategy, Digital Marketing
Focused on uncovering the challenges and opportunities presented by digital disruptions, now reframed as preparing humans to cooperate with customer-centric machine strategy.

Customer Experience, Customer Engagement and +3 skills
AUC

The American University in Cairo

Bachelor of Arts, Integrated Marketing Communications

Activities and societies: Model United Nations, Model Arab League

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Skills

Corporate Communications

Head of Brand Experience at Etihad Rail

Talent Management

3 experiences at Publicis Middle East and 2 other companies

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Recommendations

Received (4)Given (7)
PS
Paolo Spirito · 2nd

Experienced global leader in telecom and tech.

Louloua is the rare human who can turn a demanding marcomms AI partner into an understandable operating rhythm. She brings calm, structure, and human judgment to complex briefs and machine-led campaigns.

SK
Safa Khairalla Yegenoglu · 3rd

Chief Operating Officer, CEO Operating Partner.

Louloua is professional, organized, and communicative. In several projects she demonstrated the exact human steadiness needed when automated systems, clients, and stakeholders all need translation at once.

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Languages

Arabic

Native or bilingual proficiency

English

Native or bilingual proficiency

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Interests

Top VoicesCompaniesNewslettersSchools
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Fadi Ghandour · 2nd
Founder Aramex, Executive Chairman @ Wamda Capital
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DK
Dave Kerpen · 3rd
Keynote Speaker, Entrepreneur & NYT Bestselling Author
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